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TechHEIGHTS provides retail business solutions using Microsoft Dynamics AX. Rather than modify your business processes to meet your software’s requirements, we will ensure that your business requirements are satisfied by the software.  We specialize in the Retail vertical with an emphasis on “Big Ticket” (furniture, consumer electronics, appliances, etc.) retailing.  Our in-house dynamics AX consultants have years of hands on retail business experience who can help translate real business scenarios into technical software solutions.

Technology
Microsoft Dynamics AX 2012 for Retail provides an end to end solution with capabilities beginning with procurement, order processing via a modern mobile POS front end, through financial management, warehouse management and final delivery to the customers front door. Since Dynamics for Retail is a complete ERP, it handles these functionalities, and everything in between, seamlessly on one platform. Additionally, E-commerce as well as CRM functionality are built in to complete the 360 degree solution.

Implementation
From requirements analysis, configuration, customization and integration to training and go-live, our dynamics AX consultants will ensure that you have a successful launch of your new ERP. Our team will ensure your staff is comfortable each step of the way.

Business Analysis
Our functional team will analyze your business processes to ensure that all configurations and customizations are conducted to realize the greatest efficiencies. We have years of hands on retail operations experience to help map your business processes to the software’s functionality, yielding the highest level of productivity.

Project Management
Our PMP certified project managers will ensure that your project is completed on time and on budget. Based on your budget, the appropriate resources will be assigned to ensure that your expectations are met at the highest quality.

Customization
We understand that you may have very specific business processes that are not met with out-of-the box functionality. We can provide customizations varying from minor field additions to complex unique functionalities.

Post go-live support
Rest assured that after you go live, we will be here for you. We can customize an ongoing support plan that meets your needs. Functional support, technical support or both can be provided depending on your business needs.