Connect with applications
Your time is valuable. Microsoft Dynamics CRM streamlines processes so that you can concentrate on the big picture rather than on the details. TechHeights can help businesses attract, win, and retain customers through solutions that proactively help people do business.
Included are predefined best practice processes which are highly configurable and can accelerate time to value. New social capabilities enable you to connect your employees, partners, and customers through social networks and a variety of other communication and collaboration channels. These processes work for you to prioritize tasks, like executing targeted campaigns, winning deals faster, and turning customers into fans.
Unify your experiences
We are reinventing the way businesses work with customer relationship management (CRM)—whether you’re on the road, at home, or in the office. We’re continuing to invest in role-specific user experiences across various browsers, productivity applications like Microsoft Office, and mobile devices such as phones and tablets. Moving away from the traditional transactional approach, our new user experience guides people through processes, offering insights and suggestions that can drive maximum productivity.
The Microsoft Dynamics CRM Outlook client offers new insights with usability that’s familiar, delivering real-time information and processes directly to your Inbox. Microsoft Dynamics CRM will continue to unify the experience for engaging prospects, customers, and colleagues across familiar applications, such as Microsoft SharePoint, Microsoft Lync, Skype, Microsoft Office, and Yammer.